Accessibility Statement

1. Our Commitment

CredFin, Inc. is committed to making our website and services accessible to everyone, including people with disabilities. We want every business owner to be able to learn about business credit and funding, contact our team, and use our services with equal ease.

We view accessibility as an ongoing effort, and we continue to review and improve our website over time.

2. Accessibility Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Our efforts are also guided by the principles of the Americans with Disabilities Act (ADA).

3. Measures We Take

Steps we take to support accessibility include:

• Using real text rather than images of text, with clear, readable fonts
• Maintaining strong color contrast and not relying on color alone to convey meaning
• Providing a logical heading structure and descriptive link text
• Supporting keyboard navigation, visible focus indicators, and a “skip to main content” link
• Adding text alternatives for meaningful images and labels for form fields
• Designing pages that adapt to different screen sizes and zoom levels without horizontal scrolling
• Respecting reduced-motion settings in your device preferences
• Reviewing new pages for accessibility before they are published

4. Third-Party Content and Known Limitations

Some parts of our website use tools provided by third parties, such as scheduling calendars, embedded forms, payment pages, maps, videos, and our funding partners’ pre-qualification and application pages. We choose reputable providers, but we do not control their content and these tools may not fully meet our accessibility standard.

Some older content and downloadable documents, such as PDFs, may not yet be fully accessible. If you have trouble with any part of our site, please contact us and we will provide the information in another way.

5. Alternative Ways to Get Help

If any part of our website is difficult to use, our team can help you directly, including reading content aloud, completing a form or consultation request with you by phone, or sending information in an alternative format.

If you use a relay service, please call us through your preferred relay provider.

6. Non-Discrimination

CredFin, Inc. does not discriminate on the basis of disability in access to our website, services, or programs. On request, we will provide reasonable accommodations and auxiliary aids and services, such as alternative formats or communication assistance, to help you communicate with us and use our services effectively.

To request an accommodation, contact us using any method above. Giving us as much notice as possible helps us meet your request, particularly for scheduled sessions or events.

7. Feedback and Requests

We welcome your feedback. If you encounter an accessibility barrier, please tell us:

• The web address (URL) of the page
• A brief description of the problem
• The device, browser, and any assistive technology you were using
• The best way to reach you

We aim to respond to accessibility feedback within two (2) business days and to resolve issues as quickly as reasonably possible.

8. Review of This Statement

We review this statement and our website periodically and will update this page as we make improvements.